You might think your Salesforce Role Hierarchy should match your company’s org chart exactly. It makes sense … the Role Hierarchy has “roles” and they report to other “roles” … on up the food chain, right? Don’t just copy your company’s org chart to your Salesforce Role Hierarchy …
10 Salesforce Admin Super Hero Powers
With the great and powerful Dreamforce a week away and ever so many things to learn once you get there, here’s a quick Admin tune-up. If you happen to be going to Dreamforce ’15, you can take courses like “Usability
5 Things You Already Do That Make You A Great Admin
In 1990, I had just graduated with a Math degree from the University of Chicago – I’d be paying off those loans for years – I had $30 and a Chevron gas card, and no job. I drove 20 hours in one day to get home to Tucson after spending the holidays with my family, because I didn’t want to spend any money on a hotel. I slept that night in my $165/month rental shack wondering how in the world I was going to get a job … fast.
(This was back when we looked through the classified ads in the newspaper for jobs, and there weren’t many ads except Sundays, so I spent the whole week waiting for Sunday to go fishing.)
Most of the jobs I’d had were waiting tables and I didn’t qualify for much else.
But I could type …